TERMS AND CONDITIONS FOR RETURNS & REFUNDS OF PRODUCTS

The online store arxaiafeia-shop.gr offers the possibility of returning the products and replacing them with another of your choice.

You have the right to return the products you bought and replace them in size or any other product code you wish, within 10 calendar days from the date you receive them.

Returns are accepted if the product is in its original packaging, in excellent condition and without having cut the card of the manufacturer as well as with the accompanying documents (receipt and shipping note).

Shipping costs (if any) can be refunded only the value of the products.

To accept the change, you must send us an e-mail at info@arxaiafeia-shop.gr or call +30 2621041560, let us know about the return – change you want to make, and then follow the instructions that we will give you for the return-replacement process.

Returned goods should be sent to: Arxaia Feia Shop, Katakolo, Ileia, Greece, Postal Code: 27067

ATTENTION: returns made without informing the store will not be accepted. Also product returns are not accepted for: Swimwear, Underwear and Socks.

RETURNS & REFUNDS PROCEDURE 

You send us the product on your own expense
A check is made as to whether the product is in the prescribed condition
Within 7 working days we will send you the new product if the conditions are met.

MONEY REFUND

If you wish a refund you will return the package to us in accordance with the above terms and conditions and after a telephone contact with our store, accompanied by the following information: the IBAN of your account, the bank, the name and patronymic of the beneficiary.

The refund will be made within 7-14 calendar days from the date of receipt of your refund and the amount of money related to the value of the goods is refunded and not possible shipping, cash on delivery or bank charges, which are borne by the customer.

MONEY REFUND PROCEDURE

You send us the product at your own expense.
A check is made as to whether the product is in the prescribed condition.
We will refund your money within 7-14 calendar days if the conditions are met